Frequently asked questions

No. Sakis Player is a player, in the same way a media player is not a film. You bring the portal, Xtream account or M3U playlist from your own IPTV provider, and the app displays it nicely on your TV. We neither sell nor host any channels, films or streams.

Yes — 7 days, and it starts on its own the first time you open the app on a TV. No card details are requested for the trial.

Portals of the Stalker/MAG type identify a device by its MAC address. Your TV is not a MAG box, so the app is given a virtual one. Give your provider exactly the address the app shows — it is on the app Home screen and in My account.

No. One licence covers one device. A second TV needs its own activation, and normally its own access from your provider as well, because most portals allow a single live connection per MAC.

Yes, yourself. Link the new TV to your account, then use "Move a licence to another TV" in My account: the new TV takes over the plan and your provider, and the old TV is freed. One licence still covers one device.

Any time, and as often as you like. Open the TV in My account, expand <em>Details &amp; troubleshooting</em>, and edit the portal there. If the TV holds more than one, you can also switch between them from the TV itself — the <strong>Portals</strong> tile on the Home screen.

In My account, open the device, expand "Details & troubleshooting", and press "Reset app login". Most portals permit only one active session per MAC, so a crashed or duplicated app can leave a stale session behind and block the next one. That button clears it. Then close and reopen the app on the TV.

Android TV and Google TV, Fire TV, Samsung Smart TVs (Tizen), LG Smart TVs (webOS), MAG/Infomir boxes, Enigma2 satellite receivers (OpenPLi, OpenATV, VU+, and similar), and Android phones and tablets.

You install it directly from us, which Fire TV calls "sideloading" — a normal, built-in feature. It takes a few minutes and you only do it once. (1) On the Fire TV home screen choose Find → Search, type "Downloader", and install that free orange app by AFTVnews — it comes from Amazon's own store. (2) Go to Settings → My Fire TV → Developer options → Install unknown apps, and switch Downloader ON. If "Developer options" is missing, open Settings → My Fire TV → About, highlight your device name and press OK seven times; the menu then appears. (3) Open Downloader and type this address in the box: sakisplayer.com/fire — no www, no https — then press Go. The file is small (about 4.7 MB) and downloads in seconds. (4) Press Install, then Open. Downloader can delete the leftover file afterwards. (5) The 7-day trial starts by itself; link the TV to your account with the code it shows. Sideloaded apps appear at the end of your app list — use the app list menu to move it to the front. Full illustrated steps are on the Activation page.

Yes. The download comes from our own website over an encrypted connection, and Fire TV asks your permission before installing anything. Sideloading is a supported Fire TV feature, not a hack, and nothing about your device is modified. The app is the same one that runs on Android TV.

No. MAG boxes load the interface from the internet. Put https://sakisplayer.com/mag/ in Settings → System settings → Servers → Portals and restart the portal.

Yes, for as long as your licence is valid. Apps installed from a store update through that store; on Fire TV the app tells you when a new version is ready and installs it for you; MAG boxes and Enigma2 receivers always load the current version automatically.

The app keeps working but stops loading content, and tells you the licence needs renewing. Your portal details stay saved in your account, so renewing puts everything back as it was.

It is stored encrypted and is sent only to your own activated devices — never shown back to you in full, and never handed to anyone else. See the Privacy Policy for the detail.

Yes. A paid licence stores <strong>up to four</strong> providers on the same TV; a trial stores one. You add them in My account, under the TV, and on screen they appear as <strong>Sakis-1</strong> to <strong>Sakis-4</strong> — your provider is never named on the TV. Switch between them with the <strong>Portals</strong> tile on the app's Home screen, without restarting anything.

Stalker/MAG portals expect the device to say which model of set-top box it is. The app answers <strong>MAG322</strong> by default, which almost every portal accepts. Leave it alone unless your provider specifically asks for another model — then pick it from the list next to the portal and reopen the app.